Shipping & Delivery

Shipped with care.

Where we ship, how long it takes, and what it costs.

Free shipping

Over threshold

Standard

2–5 business days

Express

1–2 business days

International

3–10 business days

Rates and timing

Rates and transit times are calculated at checkout based on destination and weight. The table below is a guide; checkout shows the final number.

Region Standard Express Free over
United States 2–5 business days 1–2 business days $150
European Union 3–7 business days 2–3 business days €150
United Kingdom 3–7 business days 2–3 business days £130

Business days exclude weekends and public holidays in the destination country.

Zones & timelines

United States

2–5 business days

Sales tax shown at checkout where applicable.

European Union

3–7 business days

Prices at checkout include VAT. No duties on arrival.

Rest of world

5–10 business days

Local duties and taxes are the recipient's responsibility.

How it moves

  1. Order placed

    Confirmation email on its way.

  2. Packed

    One business day in the warehouse.

  3. Shipped

    Tracking link in your inbox when it leaves.

  4. Delivered

    Carrier hand-off. Signature optional.

Duties and taxes

  • United States: sales tax shown at checkout where applicable.
  • European Union: prices at checkout include VAT. No duties on arrival.
  • United Kingdom: VAT collected at checkout, delivered duty paid.
  • Other destinations: local duties and taxes are the recipient's responsibility.

Lost, delayed, or damaged

If tracking hasn't moved for five business days or your package arrives damaged, write to us with your order number and photos if there's visible damage. We'll replace or refund.

Questions

Why is my tracking not updating?

Carriers sometimes take a day to scan a package after pickup. If 48 hours have passed with no movement, write to us.

Can I change my address after ordering?

Only within the cancellation window. After that the label is printed. If the order hasn't shipped yet, write to us and we'll try.

Do you ship to PO boxes, APO, or FPO?

US domestic PO boxes yes, via USPS. APO and FPO are supported with standard shipping only.

What if my package is lost?

If tracking shows delivered but you don't have it, check with neighbors and the carrier first. If still missing after 48 hours, write to us — we'll open a carrier claim and send a replacement.

Do I pay customs duties?

US, EU, and UK: no duties collected on delivery. Elsewhere: local duties and VAT are the recipient's responsibility at delivery.